FAQ
Who's behind Gong Gang Gear?
A fellow gong lover! I started Gong Gang Gear because I wanted these t-shirts!!! I'd love for you -- the gong gang -- to also enjoy these products and share our gong love with the world.
Why "Gong Gang Gear"?
Gong fam, gong crew, gong club, gong community, gong fanatics, gong makers, gong bathers, gong musicians, gong roadies, gong historians, all the gong sisters and brothers... We're all a part of the gong gang, and we could use some gear to show our passion. (Plus, it just looks cool, with all those g's in the name, doesn't it?!)
What kind of shirts do you sell?
We use high-quality, 100% cotton tees. Each item is printed when the order is received, so your gear is made just for you.
Be sure to read the product description to find the shirt details. We offer 2 unisex tees, as well as tank tops and women's fit tees.
Do you ship internationally?
In order to get this store off the ground, we focused on U.S. shipping to keep things simple. (There are different rules in different countries.) We hope to support international orders in the future. Stay tuned!
How long does it take to receive my order?
Each item is made to order. Please allow:
- 2–5 business days for production
- 3–7 business days for shipping (U.S.)
You'll receive a tracking link as soon as your item ships.
Will my items ship together in one package?
Your items may ship together or separately depending on fulfillment timing, but you'll always only be charged once for shipping.
Some items, such as mugs, will ship separately from shirts. Still only one fee for shipping.
If your order totals $50+, shipping is free!
Can I return or exchange an item?
Since each item is made just for you, we do not accept returns or exchanges unless the item arrives damaged or defective. Please double-check the size chart and your address before submitting your order. Need help? Just reach out.
How do I choose the right size?
Each product page includes a size guide (in the photos). We recommend measuring a shirt you already love and comparing it to the chart.
Read the shirt info in each product description to learn more about the fit and sizing. Some run smaller and some are more relaxed.
How should I wash my shirt?
Wash inside-out in cold water. Tumble dry on low or hang dry for best results. Avoid ironing directly on the design.
Anything else I should know?
Please review our store policies before submitting your order. Our policies are linked at the bottom of the page and at checkout.
Can I suggest a shirt idea?
Yes, please! Reach out! Especially if it's a concept or phrase that only our gong-loving crew would understand. This shop is for us to have the merch we've dreamed of!
How can I contact you?
Email us at gongganggear@gmail.com or send me a message on Instagram @gongganggear. We’ll get back to you as soon as we can!